T. Mark Mustio, CPCU, CIC, CLU, CSRM
Mark started in the insurance business as a Casualty Underwriter with Aetna in 1979 after graduating from Grove City College. He joined the agency in 1981 to work alongside his father, Tom Mustio. He has his CPCU, CIC, CLU and CSRM designations. He enjoys golf, tennis and politics and served as a member of the Pennsylvania House of Representatives from 2003-2018.
Timothy Heim, CPCU, CIC, AAI, MS
Timothy Heim earned his Bachelors and Masters degrees at Slippery Rock University. After spending 8 Years as a Field Underwriter for Aetna Life and Casualty where he earned both an Accredited Advisor in Insurance (AAI) and a Chartered Property & Casualty Underwriter (CPCU) designation, Timothy was named Vice President at HHM Insurors in 1992. He then earned a Certified Insurance Counselor designation in 1996. Timothy has been an active member of Rotary for over 20 years, serving as President in 2009, and currently serves on several non-profit Boards of Directors in his community of Pine-Richland. Tim is married to his college sweetheart and is fortunate to have his two children working in the business with him. He loves skiing, golfing, tennis and exercise.
Richard Hess, CIC
Rick has been in the insurance business for 40 years. He started his own Agency with a partner in 1983. His partner and himself then merged with partners of HHM Insurors in 1997. Rick has served as President of the Insurance Club of Pittsburgh, Montour Heights Country Club, Amen Corner and Carnegie Chamber of Commerce. He currently holds a Certified Insurance Counselor professional designation. Rick resides in Moon Township and has four children and eleven grandchildren.
Mark Jurena, RHU
President, HHM Benefits
Mark is a managing partner at HHM Benefit Services, a registered health underwriter, professional academy healthcare management designated ACA healthcare law certification, and an active member of the national academy of health underwriters.
Jason began his insurance career in January 2009. Jason became a partner of HHM Insurors July of 2016. Jason is currently working towards his Certified Insurance Counselor (CIC) designation and continues to further his knowledge and education. He has recently served on the board of Northern Allegheny Rotary Club and belongs to the Airport Area Chamber of Commerce. Jason is married to his wife Tiffany who is a teacher at Fox Chapel Area School District. He has two kids and enjoys playing golf and hockey.
Brent Gaudio, CIC
Brent began his insurance career in September of 2004. Brent became a partner of HHM Insurors July of 2016. Brent earned his Certified Insurance Counselor (CIC) designation in 2011 and continues to further his knowledge and education. Brent also holds a Bachelor of Science degree in Management Science Information Systems from the Smeal College of Business, University Park PA. Community Involvement has always been important to Brent and he continues to remain active. He is the past president of Parkway West Rotary Club and currently serves on the clubs Board of Directors. Brent was a past Pittsburgh 50 Finest nominee raising money for Cystic Fibrosis and also served a three year term Board of Directors term for the Insurance Club of Pittsburgh. Brent is life long resident of Moon Township where he grew up. He currently resides there with his wife and 3 children.
Olivia Whiting, CIC
Account Executive, Commercial Lines, Accounting
Olivia graduated from the University of Delaware in 2014, where she was a member of the tennis team and majored in Business Management. She started working at the agency in 2015 to work alongside her father, and create a career in the insurance industry. She currently holds her property & casualty and life insurance licenses, and earned her Certified Insurance Counselor (CIC) designation in 2021. She was born in the Pittsburgh area and currently resides in Cleveland with her husband
Zack Engel, MBA
Zachary began his career as an insurance consultant in January of 2016. Zack brings experience and knowledge of the environmental and home buildings industries, along with a drive for success, for he was a project manager for both NVR, Inc. and Entact Environmental LLC over the last 5 years before joining the HHM team. Zack looks to obtain his Certified Insurance Counselor (CIC) over the course of the next few years with aspirations to receive the Chartered Property & Casualty Underwriter (CPCU) as well, both highly respected designations in the insurance industry. He was born and raised in the Pittsburgh area and resides in the Connellsville area with his wife, Annie, and his 2 sons, Greyson and Maverick.
Mark Jurena, Jr., CBC, PAHM
Vice President, Benefits
Mark has been with HHM Benefits for almost 13 years. He holds a Bachelor of Science in Business Administration from The University of Pittsburgh. He is a Certified Benefits Consultant (CBC) and a Professional Academy for Healthcare Management designation holder. He enjoys playing baseball, softball & hockey, being outdoors and walking his 2 dogs.
Eric is a Penn State graduate and resides with his family in Moon Township. He has 35+ years of experience helping to place and manage business insurance programs and consulting on risk management issues with clients of all sizes, including for both domestic and foreign ownership and exposures. Eric’s areas of expertise include manufacturing, trucking, warehousing, food distribution, etc. for customers who appreciate a strong emphasis on personal service. He enjoys tennis, fishing, and keeping up with two daughters in college!
Account Manager, HHM Benefits
Sue is a graduate of Robert Morris. She has worked in Employee Benefits for 20+ years and has been at HHM Benefits for over 10 years.
Terri Campagna, CISR
Account Executive, Commercial Lines
Terri has been in the Commercial Insurance industry since 1995 and holds a Certified Insurance Service Representative (CISR) designation. She joined HHM Insurors in 2012, where she enjoys assisting clients with their insurance needs. In her free time, she enjoys spending time with her grandson, crocheting, cooking for a homeless shelter and volunteering with her church.
Debbie Kale, CISR, CPIA
Claims, Personal and Commercial Lines
Debbie has been in the insurance industry for over 20 years and has worked at HHM Insurors for almost 9 years. She currently holds her CISR designation and is currently the president of the Local Applied Users Group chapter. In her down time, she loves to travel but most of all spending time with her family.
Marketing Director, Commercial Lines, Accounting
Shane graduated from Duquesne University in 2017 with a degree in marketing. He began his insurance career right out of college to work alongside his father. He currently holds his insurance license in property & casualty, with aspirations to obtain his life insurance license. He was born and raised in Pittsburgh and loves everything about it. In his spare time, he enjoys fantasy football, snowboarding, and poker.
Processor, Personal Lines
Sandy has worked at HHM Insurors for 17 years. She is the personal lines processor and also does the billing for the commercial and personal lines departments. She enjoys doing crafts and spending time with her family.
Kristen Tucceri, CIC
Account Executive, Personal Lines
Kristen currently holds her property & casualty and life insurance licenses, and earned her Certified Insurance Counselor (CIC) designation in 2021. She has been in the insurance industry since 2014, all at HHM Insurors. She is a graduate of Edinboro University of PA, with a BA in education. Kristen enjoys spending time with family and being involved with youth gymnastics.
Lisa is happy to have joined the team at HHM Insurors in August 2021. She currently holds her insurance license in property and casualty and is looking forward to assisting her clients with their personal insurance needs. Lisa enjoys spending time with her family and dogs and has a passion for gardening.
Katie Wachnowsky, CISR
Katie has been in the insurance industry for 25+ years and at HHM Insurors for 17 years. In her off time she enjoys making jewelry and doing craft shows.
Rosella began her insurance career in 1989. She has worked for a number of prominent agencies and has more than 25 years of personal insurance expertise. Rosella holds a property & casualty license along with a Certified Professional Insurance Agent (CPIA) designation. She currently resides in Carnegie and enjoys spending time with her two children and traveling.
Michelle began her insurance carrier in 2015. She holds bachelors and masters degrees from Slippery Rock University of PA. She is currently licensed in Property, Casualty, Health and Life with a concentration in commercial lines along with a Certified Professional Insurance Agent (CPIA) designation. She currently resides in Monaca and enjoys spending time with her two children, husband and dog.
Account Executive, Receptionist
Melissa graduated from Robert Morris University in 2011, where she was a member of the cheerleading team and majored in Business management and Hospitality and Tourism Management. Melissa joined the company in May 2019. She has learned a lot of about the insurance world through her parents who both worked in insurance since they were 18. She currently hold my insurance license in property & casualty. Melissa resides in Gibsonia with her husband and two dogs! She loves being outdoors. In her spare time she enjoys walking, hiking, playing with her pups, planning, horseback riding, traveling and spending time with family.
Jamie joined HHM in February 2020 and has been in the insurance industry since 2008. Prior to coming to HHM, she worked with Medicare agents and assisted them with licensing, certification and contracting. She enjoys baking, spending time with her family and sharing the never ending antics of her cat and dog.